RefWorks is a web-based online research management, writing and collaboration tool that allows you to create and manage your reference databases online. Since it is web-based, you can access your citations anywhere you have access to the Internet and you don’t need to download anything to your hard drive.
Troubleshooting & help
HSL Guides
Reference librarians can offer troubleshooting over the phone (212-305-3692), via email (hs-library@columbia.edu) or in person at the Reference Desk.